Our Policies
Giving You the Best Experience
WELCOME TO THE ROSE GARDEN
PLEASE READ THOROUGHLY BEFORE BOOKING
I am located at 6935 Cypress Creek Pkwy Houston, Tx 77069 (Salons by JC)
All available time slots are shown below. For after hour services please contact me directly.
✨BEFORE BOOKING✨
If you have questions about the length of your natural hair please contact me directly to assure that the desired style is achievable.
All after hours or squeeze in appointments are an additional $50
All services will require a NON-REFUNDABLE $20 deposit at the time of booking to secure your appointment. You also have the option of paying in full.
Your remaining balance can be paid with cash, zelle or card.
When booking braid styles please be sure to SELECT what LENGTH you’d like. If you fail to do so your braids will come the standard mid-back length.
If you add on hair provided colors only come in the standard 1, 1B, 2, & 4 for other colors please contact me directly.
✨RESCHEDULING & CANCELLATIONS✨
Please cancel or reschedule your appointment AT LEAST 48 hours prior to your scheduled appointment time in order to use your same deposit.
Deposits are only refundable if I happen to cancel your appointment.
*Please note: ALL NO CALL NO SHOW appointments will result in you being charged the FULL amount of your service along with being banned from booking*
✨APPOINTMENT DAY
Please come with your hair washed and detangled.
All of my services have an estimated duration but please be mindful that not all hair is the same and some services may take longer than stated initially.
All clients are granted a 5 MINUTE grace period. After 10-15 MINUTES you will be charged a $20 late fee. If you have not arrived AFTER 20 MINUTES your appointment will be CANCELLED and you will need to reschedule and pay a new deposit.
ALL NO CALL NO SHOW APPOINTMENTS WILL BE CHARGED THE FULL AMOUNT OF SCHEDULED SERVICE.
The hair preferred is outre x-pression prestretched or freetress braid 301 prestretched, unless provided by me (Please contact me if have any questions regarding what hair to bring).
For any other questions or concerns please feel free to reach me at (682)667-8456
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We love all of our clients at The Rose Garden - Hair, Braiding & Beauty LLC., and we want to make sure everyone feels at home in our friendly Hair+Braids+Salon. That’s why we’ve set a few basic policies to make sure everyone who walks through our doors has an experience that leaves them wanting to return time and again. Take a quick read. If you have any questions, just get in touch.
Thank you for trusting me with your hair, your business is greatly appreciated!
-Maddy Rose
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